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Support

Get help with codebrief through multiple channels and resources.

Community Support

GitHub Issues

The primary channel for bug reports, feature requests, and technical support.

GitHub Discussions

Community forum for questions, ideas, and general discussion.

  • Q&A: Get help from the community
  • Ideas: Share and discuss new ideas
  • General: General discussion about codebrief
  • Show and Tell: Share your codebrief workflows

Join the Discussion

Documentation Resources

Comprehensive Documentation

Quick Reference

Reporting Issues

Before Reporting

  1. Check Documentation: Review relevant docs sections
  2. Search Issues: Look for existing similar issues
  3. Review FAQ: Check if it's a common question
  4. Try Troubleshooting: Follow troubleshooting guide

Bug Reports

When reporting bugs, include:

# System Information
uname -a                      # Operating system
python --version             # Python version
poetry --version             # Poetry version (if using)

# codebrief Information
codebrief --version       # codebrief version
poetry show codebrief     # Installation details

# Error Context
# Include the full command that failed
# Include complete error message
# Include relevant configuration

Use our Bug Report Template: Create Bug Report

Feature Requests

When requesting features:

  1. Describe the Use Case: What problem does this solve?
  2. Provide Examples: Show how it would work
  3. Consider Alternatives: Mention workarounds you've tried
  4. Impact Assessment: Who would benefit from this feature?

Use our Feature Request Template: Request Feature

Security Issues

For security-related issues, please follow our responsible disclosure process:

  1. Do NOT create public issues for security vulnerabilities
  2. Review our Security Policy: Security Policy
  3. Report Privately: Use GitHub's private reporting feature
  4. Provide Details: Include reproduction steps and impact assessment

Report Security Issue

Contributing

Code Contributions

Documentation Contributions

  • Fix Typos: Small fixes are always welcome
  • Add Examples: Share your usage patterns
  • Improve Clarity: Help make docs more understandable
  • Translation: Help with internationalization

Community Contributions

  • Answer Questions: Help other users in discussions
  • Share Workflows: Contribute examples and patterns
  • Test Features: Try beta features and provide feedback
  • Spread the Word: Share codebrief with others

Professional Support

Enterprise Support

For organizations requiring dedicated support:

  • Priority Issue Resolution: Faster response times
  • Custom Feature Development: Tailored solutions
  • Integration Assistance: Help with team adoption
  • Training and Onboarding: Team training sessions

Contact us through GitHub Issues with the [Enterprise] tag.

Consulting Services

Available for:

  • Workflow Optimization: Optimize your codebrief usage
  • Custom Integration: Integrate with your existing tools
  • Team Training: Comprehensive team onboarding
  • Process Implementation: Establish team-wide practices

Response Times

Community Support

  • Bug Reports: 2-5 business days
  • Feature Requests: 1-2 weeks for initial response
  • Questions: 1-3 business days
  • Discussions: Community-driven, varies

Security Issues

  • Critical: 24-48 hours
  • High: 3-5 business days
  • Medium/Low: 1-2 weeks

Note: Response times are estimates and may vary based on complexity and maintainer availability.

Community Guidelines

Be Respectful

  • Use inclusive language
  • Be patient with others
  • Respect different perspectives
  • Follow the code of conduct

Be Helpful

  • Provide complete information
  • Share relevant details
  • Help others when possible
  • Contribute constructively

Be Clear

  • Use descriptive titles
  • Provide context
  • Include examples
  • Format code properly

Self-Help Resources

Common Issues

Learning Resources

Video Tutorials

Coming soon - video tutorials will be added to help with common workflows and setup.

Status and Updates

Project Status

Announcements

Contact Information

Primary Channels

  • GitHub Issues: Technical support and bug reports
  • GitHub Discussions: Community questions and ideas
  • Security: Private security reporting

Social Media

Social media presence will be announced as the project grows.

Acknowledgments

Contributors

Special thanks to all contributors who help make codebrief better.

Community

Thank you to everyone who: - Reports bugs and issues - Suggests improvements - Shares usage examples - Helps other users - Contributes to documentation

Need immediate help? Start with our Troubleshooting Guide or FAQ, then reach out through GitHub Issues if you need further assistance.